privacy policy
Soulful Storytellers
Last updated: 12/03/2026
Soulful Storytellers (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect information when you interact with our website, courses, mentorship services, community spaces, and related platforms.
By accessing or using our services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Who We Are
Soulful Storytellers is an online education platform providing filmmaking courses, mentorship, and community resources for storytellers around the world.
Our services are delivered through a variety of digital platforms including our website, course platform, community spaces, and live online events.
2. Information We Collect
We may collect personal information including:
• name
• email address
• account login information
• billing information
• course progress information
• community participation information
• submitted project materials
• communication preferences
Information may be collected when you:
• join the VIP waitlist
• subscribe to emails or newsletters
• enroll in a course
• participate in mentorship sessions
• join community discussions
• submit projects for critique
• contact us directly
3. How We Use Your Information
We use your information to:
• provide access to courses and educational materials
• communicate updates about programs or services
• manage mentorship sessions and community participation
• provide customer support
• improve our educational offerings
• send marketing communications (with your consent)
We may also use aggregated, anonymized data to understand how members use the platform.
4. Email Communication
If you join our VIP waitlist, enroll in a course, or subscribe to updates, you may receive emails regarding:
• course announcements
• mentorship opportunities
• community updates
• educational content
• promotional offers
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email.
5. Platforms and Third-Party Services
Soulful Storytellers uses several third-party services to operate the platform, including but not limited to:
• Squarespace — website hosting
• Thinkific — course hosting
• Mailchimp — email marketing
• Dubsado — customer relationship management
• Zoom — live calls and recordings
• Facebook Groups and Messenger Communities — community interaction
• Wobo — workbooks and learning tools
• Stripe or PayPal — payment processing
These providers may collect or store personal information as required to deliver their services and operate under their own privacy policies.
6. International Data Transfers
Soulful Storytellers serves a global community.
Your personal information may be stored or processed in countries outside your country of residence, including the United States, Canada, Australia, or other jurisdictions where our service providers operate.
By using our services, you consent to the transfer of information across international borders.
7. Recordings of Live Sessions
Live sessions including mentorship calls, community discussions, orientations, or training sessions may be recorded.
These recordings may be used for:
• providing replay access to participants
• internal educational purposes
• community resource libraries
Occasionally excerpts may be used for promotional or educational purposes with permission.
Participants may request removal of specific segments within 48 hours of the recording where possible.
8. User-Submitted Content
Members may submit films, projects, or other materials for critique or educational discussion.
You remain the copyright holder of your work.
However, by submitting content you grant Soulful Storytellers permission to review and discuss the material within mentorship sessions or community discussions.
Where permission is granted, excerpts may be shared for educational purposes with appropriate credit.
9. Marketing Permissions
Members may voluntarily submit:
• testimonials
• reviews
• biography information
• photographs or profile images
These materials may be used for promotional purposes including:
• website features
• community spotlights
• social media posts
• educational materials
You may request removal of your testimonial or promotional content at any time.
10. Cookies and Website Tracking
Our website may use cookies and similar technologies to:
• improve website functionality
• analyse visitor behaviour
• provide a personalised experience
• measure marketing effectiveness
You can disable cookies through your browser settings.
11. Data Security
We take reasonable precautions and follow industry standards to protect personal information from loss, misuse, or unauthorized access.
However, no method of electronic transmission or storage is completely secure.
12. Data Retention
We retain personal information only for as long as necessary to provide services, maintain records, comply with legal obligations, and improve our offerings.
13. Your Rights
Depending on your location, you may have the right to:
• request access to personal data we hold
• correct inaccurate information
• request deletion of personal data
• withdraw consent for marketing communications
Requests can be made by contacting us using the details below.
14. Children’s Privacy
Soulful Storytellers services are intended for adults.
We do not knowingly collect personal information from children under 18.
15. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, or legal requirements.
The updated version will always be posted on this page.
16. Contact Information
If you have questions about this Privacy Policy or how your data is handled, please contact:
Soulful Storytellers
hello@soulfulstorytellers.com